Customer Relations & Experience Internship
Do you want to manage the customer journey from A-Z? Are you accurate, customer-oriented and looking for continuous improvement? Then this internship is for you!
Together with a young and international team, you will ensure that our brand grows and City Game becomes a world leader. You will work on the entire customer journey from booking, customer service lines and responding to reviews, constantly looking for ways to improve the entire flow.
Who are we?
City Game is a fast-growing start-up. We aim to connect our players with a city of their choice in a fun and engaging way. We are open, pragmatic, approachable and a bit quirky. There is always room for your own input and personal growth.
Our core values
- take care of each other (happy employees and happy clients)
- enjoy life & work (positive & fun)
- be better, every day (quality/ambitious)
- do the right thing (moral compass)
- be different (unique/unexpected)
A selection of your work
- Customer service: answering the service line, answering emails, helping customers with doubts.
- Working on booking platforms: uploading and managing products on Get Your Guide, Viator and other platforms.
- Aftercare: answering reviews and emails, finding ways to improve our services.
Here’s what you can expect from us
- A versatile and instructive internship with a lot of freedom.
- An inspiring workplace.
- A place within a young and enthusiastic team.
- The chance to work on and at a growing company.
- A competitive internship fee, fun outings, drinks and activities with your colleagues.
Your talents
- Ambitious: ‘can do’ mentality.
- Customer-oriented.
- Accurate and problem-solving attitude.
- Excellent command of the English language.
- Interested in games, gamification and tourism.
- Spontaneous, open and humorous… because life is a party!
Interested?
Are you interested in this internship? Then don’t hesitate to send your cover letter and CV. Please note: state in the subject line which internship you are interested in! In addition, clearly state when your internship starts and how long it will last.
E-mail:[email protected]
Address: Hendrik Figeeweg 1T1, 2031 BJ Haarlem
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